![]() ![]() When having problems logging onto the cluster check that you are in fact connected to the VPN. Once you’re connected to the VPN you’ll be able to log onto the cluster. It works even if when you’re in another country whereas the call and text features don’t always go through. I personally suggest downloading the Duo Mobile App and always using that option. Please login again and type a passcode instead of sms.) Text phone – Type “sms” (When choosing this option you will be sent passcodes to enter in the secondary password field.Type one of the options below in the Secondary Password field: This is not actually a secondary password but rather the two-factor authentication verification method. You’ll then get a second dialog box asking for a secondary password. The first step is to enter your PMACS username and password. Once Pulse Secure is downloaded and installed the connection has the following details:Īfter the remote connection is set up you’ll have to use two-factor authentication to securely connect. Without permission, you won’t be able to connect even with the correct setup. If you prefer to set up Pulse Secure on your own you can but you still need to submit a PMACs ticket requesting your account access to the VPN. You can submit a PMACs ticket and they will help you download, install, and set up Pulse Secure. Other clients exist, but Penn Medicine uses this one. ![]() This software is also required if you want to remote desktop into your desktop machine provided by the CCEB. It will securely connect your computer to the Penn Medicine VPN so that you can connect to the cluster. Pulse secure is a dynamic multiservice network client for mobile and personal computing devices. This will require setting up Pulse Secure. Whether you are on campus or off, you first need to connect to the Penn Medicine VPN.
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